Customer Service - Pricing & VAT

Introduction

For your convienience, pricing is given both including VAT and excluding VAT. VAT stands for value added tax, which is charged on goods sold by Recab UK within the European Union (EU). In accordance with the laws governing members of the European Union, Recab UK are obliged to charge 20.0% VAT (changed from 17.5% to 20.0% in the UK on January 4th 2011) on all orders delivered to destinations in member countries of the EU. A VAT receipt will be available to be downloaded from your account (in PDF format) when the order is complete (printed versions are available on request).

Note:

• UK Customers - Business customers in the UK will be charged VAT irrespective of whether they enter a valid VAT number for their billing address.
• EU Customers - Customers in the EEC (but outside the UK) who enter a valid VAT number for their billing address will not be charged VAT - note that prices will still be shown both inclusive and exclusive of VAT until you checkout.
• Outside EU - Orders shipped outside of the EU will not be charged VAT - prices will still be shown VAT exclusive when you are logged in.

We use the Europa VAT checker service - if your VAT number fails to validate for some reason, please contact us (with your VAT/TVA number) and we will manually change your account.