Customer Service - Shipping Information & Rates


Introduction


Making a purchase from the shop.recabuk.com online couldn't be easier. Just browse our online catalogue by 'Categories' or 'Manufacturers' and add items to your cart. After you have finished your selection, click on "View Cart" and then checkout where you will be asked for the few details that we need to be able to satisfy your order.

A copy of your order will be sent via email for your reference upon successful checkout. You will receive an automated email when we begin to process/pack your order and then a second automated email when we despatch the order (which will also contain your parcel tracking number and web link).



Shipping & Delivery Costs


Shipping varies by weight and destination and will be shown during checkout. Delivery costs are detailed at length below but the quickest way would be to add the product(s) to your cart - shipping charges will be displayed at the bottom of the shopping cart.

Customers are also welcome to supply their own courier details without incurring any packing charges (minimum order fee of £100+VAT applies). Simply choose the 'Recipient/Third Party Courier Account' option on the shipping page.

Tracking numbers will available when your order is despatched - both via your online account and despatch email.

Goods will need to be signed for. Please give a delivery address where someone will be available.



Part Shipping Of Orders


We do not normally part-ship orders with out of stock items, we will wait till we get all parts into stock before shipping your order to keep shipping costs at a minimum (i.e one shipment per order). If you wish you to receive an in stock part quickly in addition to an out of stock part, we recommend you place separate orders.



UK Delivery


For mainland UK, providing we have stock, we will deliver your order on the next working day if your order is placed before noon (12pm). Orders placed between 12pm and 3pm might be shipped same day but depend on order workload and courier pickup time. Otherwise, your order will be shipped on the next working day. If your order is for delivery to Northern Ireland or the Highlands and Islands please allow extra time for delivery.

For UK based customers, we use FedEx UK. Approximate prices are indicated below, only a few weight bands are shown - price will show in shopping cart.

 
FedEx UK
Up To 20Kg
Mainland UK £15+VAT
Scottish Highlands* £29.15+VAT
Northern Ireland* £41.38+VAT
Channel Islands** £75.65 (NO VAT)
   
Rep. Ireland* £29.11+VAT

* Orders to the Scottish Highlands, Northern Ireland & Republic Of Ireland when using FedEx incur additional charges from FedEx. For Repl. Ireland, use 'EIRE' as postcode.
** Orders to Jersey and Guernsey are VAT exempt - choose Jersey or Guernsey as your country during checkout.



Additionally, Fed-Ex by 9AM/10AM are also available to be selected during checkout.

Note: the rates indicated above are for online orders only.



International Delivery & Volumetric Shipping


For international orders, we use FedEx International Priority (typically delivered in 1 to 3 business days) . Shipping charges vary by weight and destination and will be clearly indicated on the shopping cart page and during checkout before payment is asked for. Approximate rates and countries that we ship to are indicated below (note that only a few weight bands are shown).

Fed-Ex charge based upon physical and volumetric weight for international shipments. For larger packages (like our GPS starter kits for example), the volumetric weight exceeds the physical weight. Fed-Ex will charge on whatever is the largest. Products affected will have a volumetric weight indicated on the webpage, directly beneath the physical weight.

If your country is not listed, please contact us for further assistance - we can take orders from any country via telephone. Shipping charges are subject to VAT (20%) for shipments to EU member countries (unless a valid VAT number is entered for your billing address). Countries outside of the EU will not be charged VAT.

To see shipping charges to your country - simply add the products to the shopping cart and the shipping charges will be shown on the cart page.

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Get In Touch

Recab UK Ltd
Suite 13, Ashford House, Beaufort Court
Sir Thomas Longley Road, Rochester, Kent
ME2 4FA
England
Email:shop@recabuk.com
Web: www.recabuk.com
Linked In: recabuk
Tel: +44 (0)1634 300900
Fax: +44 (0)1634 722398

About Us

Welcome to Recab UK - we are a market leader in embedded, industrial & military based PC equipment. We have been established in the UK since 1983 and have always been at the forefront of industrial computing technology, servicing a mix of OEMs, system integrators and private customers ... more details
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